TECHNICAL ASSISTANCE

Our company concluded a contract with EUROPE NET from Brussels for technical assistance, the main purpose being to establish an emergency breakdown dispatch office in Romania, creating the possibility for Romanian and foreign hauliers, cargo and persons operators, to have at any time qualified technical assistance.

Through the EUROPE NET network, we can make links, with few exceptions, to all the European countries. Due to these facilities, we can find the best solutions to solve all the cases and guarantee payments in all countries in the system.

The breakdown call center has dedicated phone lines, offering technical solutions in all the technical failures of commercial and persons vehicles, for makes such as Iveco, Renault, ERF, MAN, Neoplan, Schmitz Cargobull. Same time, the dispatch office receives phone calls from customers of Continental and Pirelli or credit card users of UTA, EUROSHELL, ESSO, ROUTEX, and TEPAR.

The above mentioned list doesn't waste the number of customers that EUROPE NET offers its services.

What is important to point out is that this activity was developed year by year, as more specialized workshops came on the market providing quality repairs, spare parts and accessories.

Trained operators from the dispatch office can take over requests in local, English and French languages.

Also, they can recommend the most appropriate solutions in order to solve all the matters, including regarding market prices.

The time table of the dispatch office is around the clock : 24 / 24 hours, 365 days / year.

Both Romanian and foreign hauliers, found a real support in the Europe Net network. So, the number of the calls is growing each year, due to the increasing number of the vehicles and the fact that this emergency breakdown call center became more and more trustful.

We can intervene for solving all the problems related to technical capacity recovery of the road vehicles or to preserve the transported goods by means of : spare parts imports, transshipment / storage of the cargo in bonded warehouses, etc.